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Passengers Helpline Number 02-270-6698 on Tropical Storm “Pabuk” discontinued service as of 6 January 2019
As Bangkok Airways has resumed normal operations on flights to and from Samui Airport, Suratthani since 5 January 2019, the airline announces that Passenger Assistance Helpline 02-270-6698 is discontinued as of today. Passengers requiring assistance and information can contact the airline’s call center 1771 (24 hours).
PG allows passengers to bring CPAP/POC devices in to the cabin but the passenger has to let down water from the CPAP to pass the security check.
If the CPAP has a battery, both built-in or external, it will be considered as ‘dangerous goods,’ as listed in the IATA Dangerous Goods Manual.
If the passenger has a lithium-ion battery exceeding a Watt-hour rating of 100 Watt-hours but not exceeding 160 Watt-hours, they may be carried as spare batteries in carry-on baggage, or in equipment in either checked or carry-on baggage. The airline kindly requests that no more than 2 individually-protected spare batteries per person may be carried on to the plane.
PG will allow the use of CPAP on board for medical use without a doctor’s certificate, but does not permit the use of POC on board.
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