Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020.
Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
If your ticket is purchased and issued through our partner, a travel agent*; please contact them to arrange your requsition. *This includes our online platform partners eg. Traveloka, Expedia, etc.
Remarks :
Further inquiries regarding refund, please contact at refund@bangkokair.com during 08:00 - 17:30 hrs. (GMT +7, Thailand local time)
We reserve the right to process refund in the same currency and manner used to pay for the ticket
Voluntary refunds will be made only by the carrier who originally issued the ticket or by its agent if so authorized
For non-refundable ticket, only unused airport taxes and government taxes can be refunded.
