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Conditions of Carriage

4.1 Fares

Fares apply only for carriage from the airport at the point of origin to the airport at the point of destination, unless otherwise expressly stated. Fares do not include ground transport service between airports and between airports and town terminals. Your fare will be calculated in accordance with our Tariff in effect on the date of payment of your ticket for travel on the specific dates and itinerary shown on it. If you change your itinerary or dates of travel, this may impact the fare to be paid.

4.2 Taxes, Fees and Charges

Applicable taxes, fees and charges imposed by the Government or other authority, or by the operator of an airport, shall be payable by you. At the time you purchase your Ticket, you will be advised of the applicable taxes, fees and charges not included in the fare, most of which will normally be shown separately on the Ticket. The taxes, fees and charges imposed on air travel are constantly changing and can be imposed after the date of Ticket issuance. If there is an increase in a tax, fee or charge shown on the Ticket, you will be obliged to pay it. Likewise, if a new tax, fee or charge is imposed even after Ticket issuance, you will be obliged to pay it. Vice versa, in the event any tax, fee or charge which you have paid to us at the time of Ticket issuance is abolished or reduced such that they no longer apply to you, or a lesser amount is due, you will be entitled to claim a refund.

4.3 Currency

Fares, taxes, fees and charges are payable in the currency of the country in which the Ticket is issued, unless another currency is indicated by us or our Authorized Agent, at or before the time payment is made (for example, because of the non-convertibility of the local currency). We may at our discretion, accept payment in another currency.

4.4 No Show Fee

No Show Fee (Penalty) will be applied on the fare paid for the Ticket, based on the class of the Ticket as defined below, which are non-refundable fares.
Economy Class: P, R, B, G, V, Q
Premium Economy: E
Business Class: J

Penalties of Domestic fare - TH:

Any change or cancellation of reservation made after the original flight departure are considered no-show and the no-show fee of THB 500 for economy class, and THB 1,000 for premium economy and business classes will be applied.

Penalties of International fare - ORG TH:

Any change or cancellation of reservation made after the original flight departure are considered no-show and the no-show fee of THB 1,000 for economy class, and THB 2,000 for premium economy and business classes will be applied.

Penalties of International fare - ORG KH:

Any change or cancellation of reservation made after the original flight departure are considered no-show and the no-show fee of USD 30 will be applied.

Waived Fares:

  • FFP Resident Card (Samui Resident, Trat Privilege, Sukhothai Privilege)
  • Corporate Fare & Government Fare
  • Code Share Fare

All of the above fares and the No Show Fee will be automatically charged for ticket issuance from 01 November 2017.

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