Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020.
Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
“The Best Marketing Effort Airline” from Pacific Asia Travel Association (PATA) in PATA Travel Mart Awards 2001, Singapore
The Best Marketing Effort Airline” from ITB, Berlin, Germany
Innovators Awards” ; airline-regional category from Travel Weekly East in The Travel Weekly East Innovator Awards 2001 at The Fullerton Hotel, Singapore
In 2002
“The Best Regional Airline Category” from Pacific Asia Travel Association (PATA), ITB Awards, Berlin, Germany
PATA “The Best Marketing Effort” Airline Category, ITB Awards, Germany
In 2004
Skytrax 2004 Airline Excellence Award for Best Regional Airline – Asia
In 2005
Skytrax 2005 Airline Excellence Award for Best Regional Airline – Asia
“Voted # 1 Favorite Small Airline” of the three-month 2005 Favorite Airlines online poll by Smart Travel Asia
In 2006
Skytrax 2006 Airline Excellence Award: All-round Service Excellence for a regional Airline
Changi Airline Awards 2006 for the strongest growth in passenger carriage observed in 2005, The Civil Aviation Authority Of Singapore (CAAS)
Skytrax 2006 World Airline Award for Best Regional Airline S.E. Asia
Best New Airline 2005/2006, Hong Kong Airport Authority
Excellence – Regional Airline of the year, Centre for Asia Pacific Aviation (CAPA)
“World’s Best Cabin Service 2006”, Centre for Asia Pacific Aviation (CAPA)
“Aviation Awards for Excellence 2006”, Centre for Asia Pacific Aviation (CAPA)
“ New Airport Company of The Year 2006”, Centre for Asia Pacific Aviation (CAPA)
Best Regional Airline ; Travel Award 2006, Selling Long Haul Magazine
In 2007
Skytrax 2007 World Airline Award for Best Regional Airline in Asia
Skytrax 2007 World Airline Award for Best Regional Airline in S.E. Asia
ISO 9001-2000
In 2008
Skytrax 2008 World Airline Award for Best Regional Airline in Asia
In 2009
Best Regional Airline ; Go Asia Award by www.goasia.de
Skytrax 2009 World Airline Award ; for Best Regional Airline in Asia
Best Airline - Economy Class by Lifestyle & Travel Magazine
Employee Skill Development Awards by Commission Committees of Department of Skill Development
The Environmental Impact Assessment Award (EIA Award)
Smart Travel Asia 2009: Best Cabin Service Worldwide polls – Top 10 Airlines
In 2010
3rd place in “Best Asian Airline” Go Asia Award by www.goasia.de
Smart Travel Asia 2010 ; Best Cabin Service Worldwide polls – Top 10 Airlines
2010 : Skytrax 2010 World Airline Awards: 3rd place for “World’s Best Regional Airline”
In 2011
2ndplace in “Best Asian Airline” Go Asia Award by www.goasia.de
Smart Travel Asia 2011 ; Best Cabin Service Worldwide polls – Top 10 Airlines
Skytrax 2011 World Airline Awards ; 3rd place for Best Regional Airline Asia
World Travel Awards ; Asia’s Leading Regional Airline
In 2012
Skytrax 2012 World Airline Awards; 4th place for World’s Best Regional Airline
Skytrax 2012 World Airline Awards; 3rd place for Best Regional Airline in Asia
“Travel Agents Choice Awards 2012” from BMI Publishing Limited, the publisher of UK’s leading travel magazine - “Selling Long Haul”
Smart Travel Asia 2012 ; Best Cabin Service Worldwide polls – Top 10 Airlines
In 2013
Thailand Top Company Awards 2013 by University of The Thai Chamber of Commerce and Business+ Magazine
Skytrax 2013 World Airline Awards ; 3rd place for World’s Best Regional Airline
Skytrax 2013 World Airline Awards ; 2nd place for Best Regional Airline in Asia
Smart Travel Asia 2013: Best Cabin Service Worldwide polls – Top 10 Airlines
In 2014
Skytrax 2014 World Airline Awards; “WORLD'S BEST REGIONAL AIRLINE” and "BEST REGIONAL AIRLINE IN ASIA”
Smart Travel Asia 2014: Best Cabin Service Worldwide polls – Top 10 Airlines
In 2015
Skytrax 2015 World Airline Awards; 2nd place “WORLD'S BEST REGIONAL AIRLINE” and "BEST REGIONAL AIRLINE IN ASIA”
Smart Travel Asia 2015 ; Best Cabin Service Worldwide polls – Top 10 Airlines
CAPA Asia Pacific Regional Airline of the Year
In 2016
Skytrax 2016 World Airline Awards: “WORLD'S BEST REGIONAL AIRLINE” and "BEST REGIONAL AIRLINE IN ASIA”
Smart Travel Asia 2016 ; Best Cabin Service Worldwide polls – Top 10 Airlines
TTG Travel Awards 2016 for "Best Regional Airline" from TTG Asia Media
In 2017
Skytrax 2017 World Airline Awards: “WORLD'S BEST REGIONAL AIRLINE" and "BEST REGIONAL AIRLINE IN ASIA”
Smart Travel Asia 2017 ; “Top Ten Airline Overall – Worldwide” and “Top Five Best in Cabin Service – Worldwide”
TTG Travel Awards 2017 for "Best Regional Airline" from TTG Asia Media
In 2018
The Superbrands Thailand 2017 Award
Skytrax 2018 World Airline Awards : “WORLD’S BEST REGIONAL AIRLINE” and “BEST REGIONAL AIRLINE IN ASIA”
TripAdvisor : “Winner Travellers’ Choice Regional Carrier – Asia and Winner Travellers’ Choice Economy Class - Asia”
Smart Travel Asia 2018 : “Top 10 Airlines Worldwide” and “Top 10 Best Cabin Service Worldwide”
TTG Travel Awards 2018 for “Best Boutique Airline” from TTG Asia Media
Asia’s Best Employer Brand Awards 2018 (Airline & Aviation) from the World HRD Congress
“Excellence in Management Awards” from Thailand’s Smart Awards 2018
HR Digital Transformation Award from SAP Systems, Applications and Products In Data Processing (Thailand) Ltd.
In 2019
The Superbrands Thailand 2018 Award
“Travelers’ Choice Awards – Regional Airline Asia 2019” from TripAdvisor
OAG – Punctuality League 2019 Award
Skytrax 2019 World Airline Awards: “WORLD’S BEST REGIONAL AIRLINE” and “BEST REGIONAL AIRLINE IN ASIA”
"Top 10 Best Cabin Service Worldwide" in Best in Travel Poll 2019, Smart Travel Asia Awards
2020 Five Star Major Airline by APEX (the Airline Passenger Experience Association)
In 2020
Thailand Best Employer Brand Awards 2020 (Airline & Aviation) from World HRD Congress.
In 2021
Skytrax 2021 World Airline Awards: “WORLD’S BEST REGIONAL AIRLINE” and “BEST REGIONAL AIRLINE IN ASIA”