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Bangkok Airways announce new system migration During 13 - 14 July 2019

Dear Valued Passenger,

Bangkok Airways will officially undergo system migration of new Passenger Services System including Reservation & Ticketing and Departure Control System on 13th July 2019 at 19.00 hrs (BKK local time).

Before and during transition period, certain services will be unavailable as follow:

• Payment Channel - Only Credit Card option will be available starting 11th July at 17.00 hrs until 13th July approximately 19.00 hrs. (BKK local time)

• Online Check-in - Service will be unavailable from 11th July at 22.00 hrs until 15th July approximately at 06.00 hrs. (BKK local time)

• Mobile Application - Reservation and modification services will be unavailable from 11th July onward; a new update shall be required upon resuming its service

• Re-Payment Service - Termination of Re-Payment service from 11th July onward

• Reservation through Website and Call Center - Service will be unavailable from 13th July at 19.00 hrs until 14th July approximately at 06.00 hrs. (BKK Local Time)

Passengers traveling during the transition period, 12-16 July, are encouraged to arrive early for check-in formalities at the airport.Bangkok Airways’ Reservation Center will be available for any inquiries during the period, contact details are as follow;

Reservation Center: 1771 (+66 2 270 6699)

E-mail: reservation@bangkokair.com

Facebook Official Page: FlyBangkokAir

The airline apologize for any inconvenience caused.

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