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Press Release


Bangkok Airways facilitates ticket amendment due to the current outbreak of COVID-19

Bangkok / 20 April 2021 - Due to recent announcements from authorities in different provinces regarding restrictions to enter each province in order to prevent the spread of the current outbreak of COVID-19, Bangkok Airways Public Company Limited realizes the inconvenience that this may affect its passengers and pleased to facilitate amendment of tickets issued in Thailand before/on 17 April and scheduled to travel within 31 May 2021.

Passengers who wish to amend their travel plans may have fees waived for rebooking or may alternatively request for refund where this will be proceeded as a travel voucher for future purchase with the airline. Passengers can make any necessary changes up to 24 hours prior to their flight departure time. More information at

Amendment without new specified travel date, open ticket, can be requested via within 24 hours prior to the origin departure time. The information provided through such form will be used to accommodate passengers only.

Passengers who purchased their tickets directly with Bangkok Airways, may contact the Call Center Tel 1771 or 02-270-6699 during 8 a.m. – 8 p.m. to proceed any preferred changes.

Tickets booked through travel agencies are advised to contact their agents for further arrangements directly.

The airline remains committed to the safety and hygiene of our passengers and employees as the highest priority, following strict surveillance measures to prevent the spread of COVID-19. Bangkok Airways apologizes for any inconvenience this may have caused.

20 April 2021