Click here to check out Bangkok Airways’ news and announcement concerning COVID-19 including flight suspension schedule.
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Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020.
Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
FlyerBonus members can now purchase their Bangkok Airways flights by using the 'Points + Cash' payment option. Paying with a combination of points and cash means savings all round and If booked in an applicable booking class, still allows for the collection of FlyerBonus points.
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All flight operations comply with safety measures set by the Ministry of Public Health and the Civil Aviation Authority of Thailand as follows.
Passenger lounges and Courtesy Corner services are now available only at Suvarnabhumi, Samui, Chiang Mai, and Phuket Airport, whereas all other destinations remain temporarily closed.
In-flight complimentary meal will be resumed as snack box commencing 15 September 2020, our Special Meal service is still temporarily suspended.
All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.
Flight Suspend Notification
To comply with measure policy from Civil Aviation Authority of Thailand, Bangkok Airways flight between Samui and Hong Kong has been suspended from 10 March 2020 onward. The service shall resume on 1 July 2020 tentatively.
View your Bangkok Airways flight itinerary and make any changes to your booking or choose your seat preference
Irretrievable booking record Some booking records created before our system migration, 14 July 2019, might be unavailable to be retrieved or modified online.
If such problem occurs, please contact our Call Center at 1771 (+66 2 270 6699) 24 hrs.