Due to the ongoing COVID-19 outbreak, many countries have imposed travel and immigration restrictions which have an impact on Bangkok Airways flights. In addition, Thai government has approved to postpone Songkran holidays which falls on 13-15 April 2020 until further notice in order to prevent the spread of coronavirus in Thailand. Bangkok Airways announces ticket handling policy for passengers, holding Bangkok Airways’ tickets issued worldwide on or before 17 March 2020 with travelling period until 30 April 2020, who no longer wish to travel will have the following options;
Passengers who booked their tickets through travel agencies are advised to contact their agents for assistance. Passengers who booked their tickets directly through Bangkok Airways may contact Bangkok Airways call center 1771 or +662-2706699 (24 hrs) or contact Bangkok Airways Sales Offices nationwide and overseas.