Passengers holding Bangkok Airways’ tickets issued on or before 30 April 2020 with traveling date between 28 January – 30 April 2020 may request to amend their travel plans or cancel flights with following fee waiver options;
Passengers holding Bangkok Airways’ tickets issued on 1 May 2020 onwards, normal ticketing policy will apply. The fees for reservation changes, rerouting, refunds and no show will be collected in accordance with the fare rules as stated upon ticket purchase.
Passengers can make any necessary changes by contacting our sales offices, their travel agent or call Bangkok Airways’ Call center on 1771 or Tel. +662 270 6699 or Bangkok Airways Ticket Offices nationwide.