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Preferred Seat


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Preferred Seat is for economy passengers who wish to reserve their seat with Extra Legroom or Forward Zone which is located closer to the doors so they will be among the first to disembark the plane. Preferred Seat will be available for Airbus aircraft on 9 international routes as the table below:

Route
Bangkok – Da Nang v.v.
Bangkok – Mandalay v.v.
Bangkok – Male v.v.
Bangkok – Phnom Penh v.v.
Bangkok – Siem Reap v.v.
Bangkok – Yangon v.v.
Samui – Hong Kong v.v.
Samui – Kuala Lumpur v.v.
Samui – Singapore v.v.

Preferred Seat can be purchased via our Call Center 1771, Bangkok Airways Ticketing Office and Counter Check-in at the airport.

Fees and Types of Preferred Seat for Economy Class

Extra Legroom (First Row and Emergency Exit Row)

These First Row and Emergency Exit Row seats with extra legroom provide passenger more space to stretch your legs with wider seat pitch for better comfort.
Fee: 400 Baht or 14 USD per person per sector.
In the case that passenger wishes to sit in the Emergency Exit Row seat, the passenger must meet Emergency Exit Row seating requirements before purchasing this seat.

 

Forward Zone

Front Zone are located closer to the doors, so passengers will be able to get to their seats easier and be among the first to disembark the plane.
Fee: 250 Baht or 9 USD per person per sector.

 

Terms and Conditions

  1. Preferred Seat will be available to purchase starting from 24 March 2020 onwards, applicable to only 9 international flights departing from 25 October 2020 onwards.
        - Call Center 1771, Bangkok Airways Ticketing Office, sales starting from 24 March 2020 onwards.
        - Counter Check in, sales starting from 25 October 2020 onwards.
  2. The charged rates are shown in THB (Thai Baht) for Domestic point of sales and shown in USD (US Dollars) for international point of sales and will be converted to the local currency by using the Banker’s Selling Rate on the date of sales transaction occurred.
  3. Preferred Seat is available up to 1 hour before flight departure via our Call Center 1771, Bangkok Airways Ticketing Office and Counter Check-in at the airport.
  4. Passengers who choose not to select seats in Preferred Seat zone may select from any remaining seats during booking or check-in. If no seats are selected before flight departure, passengers will be assigned a seat but without any guarantee of the resulting seat type or if they will be seated together with the other passengers in their booking.
  5. Preferred Seat fees may not be applied depending on the seat(s) selected, the fare type(s) selected, Flyer Bonus Program tier of that passenger at the time of seat request, and the type of passengers in the booking. Bangkok Airways reserves the right to determine the eligibility criteria for complimentary seat selection.
  6. Preferred Seat cannot be refunded or transferred to any other passenger or flight.
  7. If passenger voluntarily change the date of flight or choose a different flight, any fee paid for the original Preferred Seat will not be refunded.
  8. A selected seat may be changed by Bangkok Airways for operational, safety or security reason. This may include the following scenarios:
        (i) Flight cancellation
        (ii) Aircraft type change
    In case of item (i) and (ii), Bangkok Airways will reserve a new seat for the passenger based on the type of seat that the passenger has reserved. If Bangkok Airways cannot book the same type of seat for the passenger, the fee will be fully refunded.
  9. Preferred Seat is available to passengers who have made reservation in advance with complete payment only.
  10. Bangkok Airways reserves the right to alter these terms and conditions, at its sole and absolute discretion, at any time with or without prior notice.

 

Emergency Exit Row seating requirements

Passengers seating on the Emergency Exit Row must meet the eligibility criteria as per the flight safety guidelines as below:

*Note : A passenger who is ineligible to sit in an Emergency Exit Row will be reassigned to another seat before or during their journey with no refund of any advanced seat selection fees that were paid.

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