Click here to check out Bangkok Airways’ news and announcement concerning COVID-19 including flight suspension schedule.
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Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020.
Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
Suvarnabhumi Airport is changing its domestic passenger screening from Centralized Security Screening to Concourse Screening starting November 19th, 2019
From 5am on November 19th, 2019, SuvarnabhumiAirport will relocate screening of domestic passengers to alleviate overcrowding on the fourth floor. The measure is also being put in place to address the confusion and inconsistency caused by having outbound passengers who have already been searched in the same area as incoming arrivals who have not yet been through security. The change in screening location will mean 100% of departing passengers will be security-checked, in compliance with the National Civil Aviation Plan.
The airport will cancel two of its domestic passenger security screening points;
Domestic passenger security screening on the 4th floor
Transit (international to domestic) passenger security screening on the 2nd floor of Concourse B
The airport will operate 4 new domestic passenger security screening points;
Domestic passenger security screening on the 3rd floor of Concourse A (for Gate A1-A6)
Domestic passenger security screening on the 2nd floor of Concourse A (for Bus Gate A7-A9)
Domestic passenger security screening on the 3rd floor of Concourse B (for Gate B1-B6 and Bus Gate B2B, B2C)
Domestic passenger security screening on the 2nd floor of Concourse B (for Bus Gate B7-B9)
For more information, please contact AOTContactCenter at 1722 (24 hours.)
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