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Passengers Helpline Number 02-270-6698 on Tropical Storm “Pabuk” discontinued service as of 6 January 2019
As Bangkok Airways has resumed normal operations on flights to and from Samui Airport, Suratthani since 5 January 2019, the airline announces that Passenger Assistance Helpline 02-270-6698 is discontinued as of today. Passengers requiring assistance and information can contact the airline’s call center 1771 (24 hours).
Bangkok Airways will implement restrictions on the carriage of liquids, aerosols and gels from 1 June 2007. The changes are in line with new guidelines set by the international Civil Aviation Organization (ICAO). These measures will apply to flights departing Bangkok Airways, as well as those who are making transit/ transfer connections in Bangkok.
The restrictions are as follows
Liquids, gels and aerosols will only be allowed in cabin baggage if they are kept in containers with volumes of not more than 100 ml each.
These containers fit comfortably in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 litre.
Each person is allowed to carry only one such plastic bag.
The bag must be removed from cabin baggage and presented to security personnel for visual examination.
Examples of liquids, aerosols and gels include
Liquids, all liquids including beverages, soups and syrups
gels, including hair and shower gels
pastes, including toothpastes
creams, lotions and oils
contents of aerosol cans, including sprays, shaving foam, deodorants
any other item of similar consistency
Note: The above items are some common examples and are not exhaustive.
Medications and special dietary requirements, including baby formula
Liquids, Are permitted in cabin baggage.
Must be removed from cabin baggage and declared to security personnel at the checkpoint. These items may be subject to security checks.
Customers with prescription medicine are advised to bring along supporting documentation (e.g. ID cards, letters from doctors) as verification.
These items must be packed in a transparent, sealed plastic bag. Receipts of the purchased duty free items must be attached or enclosed in the bag.
Inflight duty free purchases from previous sectors will be allowed onboard for transiting / transferring passengers if they are packed in transparent, sealed plastic bags with receipt attached.
Items, which are not permitted through security checkpoints due to the "Liquids, Aerosols and Gels" restrictions, will be disposed off at the gate.
28 May 2012
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