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Airport Check-in

At Suvarnabhumi Airport. Bangkok Airways Check-in and Ticketing Office locations

  1. Kiosk Check-in are located at Passenger Terminal level 4. Self-Service Bag Drop are located at Check-in Row D, E and also avaiable at Row B, C, J and R.
  2. Agent Service Desk are located at Row D and F, Passenger terminal level 4.
  3. Ticketing office is located in passenger terminal level 6 opposite to entrance number 3.

Minimum Connecting Time (MCT)

If passenger has connecting flight to/from Bangkok Airways, we require Minimum Connecting Time (MCT) as followings:

Passengers, holding separate tickets or having connecting time less than mentioned Minimum Connecting Time, will fully take responsibility for the flight miss connection.

Check-in Time

Check-In Counter Location

Domestic Airport
Airport Name Counter Location
Suvarnabhumi International Airport Kiosk Check-in : 4th Floor Main terminal Building
Self-Service Bag Drop : 4th Floor Main terminal Building, Row D, E and also avaiable at Row B, C, J and R.
Agent Service Desk : 4th Floor Main terminal Building, Row D and F.
Chiang Mai International Airport Domestic and International : No. 56-59
Don Mueang International Airport Terminal 2, Entrance 12, Row 14F and 14G
Hat Yai international Airport 1st Floor, Counter No. 7-8
Krabi International airport Domestic Terminal : 2nd Floor Row B 1-10
International Terminal : 3rd Floor Row A 1-18 (No A 13)
Lampang Airport 1st Floor
Mae Hong Son Airport 1st Floor
Phuket International Airport Domestic Terminal : 2nd Floor, Row D No. D32-D36
International Terminal : 3rd Floor, Row D No. D2-D3
Samui Airport Ground Floor, Counter No.1-16
Sukhothai Airport Ground Floor
Trat Airport Ground Floor, Counter No.1-3
U-Tapao Rayong-Pattaya International Airport Terminal 2, Ground Floor, Counter No.18-19
International Airport
Airport Name Counter Location
Hong Kong International Airport Terminal 1, Departure Level, Area G
Luang Prabang International Airport 1st Floor, Counter No.1-2
Phnom Penh International Airport Ground Floor
Siem Reap Angkor International Airport 3rd Floor
Singapore Changi Airport Terminal 1, Level 2, Row 1 (Counter 11-14)
Velana International Airport (MLE) International Terminal, Ground Floor

Travel Document



Note: One item of unchecked baggage allowance for passenger travelling to/from Luang Prabang does not exceed 5 kilograms. To read more on unchecked baggage policy, click here.

For more information please contact our or our airport office.