Click here to check out Bangkok Airways’ news and announcement concerning COVID-19 including flight suspension schedule.
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Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020.
Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
All flight operations comply with safety measures set by the Ministry of Public Health and the Civil Aviation Authority of Thailand as follows.
Seat distancing onboard.
Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard.
All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.
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Electronic devices with lithium battery
Electronic Devices with recalled Lithium Battery" and the message shall be" Effective from 15 November 2019 onward, electronic devices equipped with lithium battery under recall list must be carried on board in hand luggage and switched off at all times for flight traveling to and from Vietnam.
Flight Suspend Notification
To comply with measure policy from Civil Aviation Authority of Thailand, Bangkok Airways flight between Samui and Hong Kong has been suspended from 10 March 2020 onward. The service shall resume on 1 July 2020 tentatively.
View your Bangkok Airways flight itinerary and make any changes to your booking or choose your seat preference
Irretrievable booking record Some booking records created before our system migration, 14 July 2019, might be unavailable to be retrieved or modified online.
If such problem occurs, please contact our Call Center at 1771 (+66 2 270 6699) 24 hrs.
