Click here to check out Bangkok Airways’ news and announcement concerning COVID-19 including flight suspension schedule.
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Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020.
Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
Call Center Check-in is available from 24 hours to 2 hours before departure
Applicable for Domestic flight check-in only (Both Economy Class and Business Class). To read more on our Travel Document policy, click here
Checked baggage must not contain any prohibited items or dangerous goods. To read more on our Dangerous Goods policy, click here
Call Center Check-in is available for all passengers holding e-ticket with confirmed reservation. Exception are for the following types of passengers:
Special passengers who purchased ticket(s) under our "Special Privilege" promotion are required to present ID Card at Check-in counter. Such promotion includes Ufare, Thai Government Employee, Thai Senior Citizen, Reduced Mobility promotion
VIP, Monk, Alien passengers
Passengers requiring Special Assistance. To read more on our Special Assistance, click here
Passengers traveling in a group of more than 9 persons in the same reservation