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Booking Condition


Passenger type definition

*Children below 12 years of age will not be accepted for carriage unless they are accompanied by a person of at least 12 years of age.
*Unaccompanied minor reservation is unable to proceed with online reservation; please contact our 24hrs' Call Center at 1771 or +66 2270 6699

Flight selection

Ticket Issuance

Ticket Conditions

Ticketing Fee

Bangkok Airways would like to inform passengers of new ticketing fee policy. Ticketing fee will be charged with following conditions;

Ticket purchase location Ticketing Fee / Person Effective from
- Call Center 1771
- Ticket Offices in Thailand
120 THB 1 March 2019
- www.bangkokair.com
- Bangkok Airways Mobile Application
60 THB 1 April 2020

Please note that ticketing fee is non-refundable. For more information, please contact Bangkok Airways Call Center 1771 (08.00 - 20.00 everyday).

Change

  1. Change Flight
  2. Reroute
  3. Change Traveling Date
  4. Change Booking Class
Fare Type Conditions
Web promotion 1. Change: Permitted with fee.
2. Refund: Not possible.
3. No Show Fee: Fee applied
Web saver 1. Change: Permitted (fee may apply).
2. Refund: Permitted with fee.
Web freedom 1. Change: Permitted without fee.
2. Refund: Permitted with fee.
Blue ribbon 1. Change: Permitted without fee.
2. Refund: Permitted with fee.
3. No Show Fee: Fee applied on J class (Blue Ribbon).
  • The change might result in additional charge due to higher fare difference from the original booking. However, PG reserves the right not to refund fare difference when the new fare is lower.
  • Online payment must be settled by credit card only.
  • The change must be made prior in time limit before original flight departure time.
  • Any change or cancellation of reservation made after the original flight departure are considered no-show and no-show fee will be applied.
  • No Show Fee will be waived for illness or death of passenger.

Food Selection

Additional Baggage Alllowance

Seat Selection

Flight Modification

Receipt Request

Refund

Contact Bangkok Airways

Any further inquiries for ticket(s) purchase through www.bangkokair.com, please contact us at: