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Announcements

Bangkok Airways announce new system migration during 13 - 14 July 2019

 

Dear Valued Passenger,

Bangkok Airways will officially undergo system migration of new Passenger Services System including Reservation & Ticketing and Departure Control System on 13th July 2019 at 19.00 hrs (BKK local time).

 

Before and during transition period, certain services will be unavailable as follow:

Payment Channel

Only Credit Card option will be available starting 11th July at 17.00 hrs until 13th July approximately 19.00 hrs. (BKK local time)

Online Check-in

Service will be unavailable from 11th July at 22.00 hrs until 15th July approximately at 06.00 hrs. (BKK local time)

Mobile Application

Reservation and modification services will be unavailable from 11th July onward; a new update shall be required upon resuming its service

Re-Payment Service

Termination of Re-Payment service from 11th July onward.

Reservation through Website and Call Center

Service will be unavailable from 13th July at 19.00 hrs until 14th July approximately at 06.00 hrs. (BKK Local Time)

 

Passengers traveling during the transition period are encouraged to arrive early for check-in formalities at the airport.

Bangkok Airways’ Reservation Center will be available for any inquiries during the period, contact details are as follow;

 

Reservation Center: 1771 (+66 2 270 6699)

E-mail: reservation@bangkokair.com

Facebook Official Page: FlyBangkokAir

The airline apologize for any inconvenience caused.


12 June 2019

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