Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020.
Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
FlyerBonus members can now purchase their Bangkok Airways flights by using the 'Points + Cash' payment option. Paying with a combination of points and cash means savings all round and If booked in an applicable booking class, still allows for the collection of FlyerBonus points.
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Bangkok Airways temporarily suspend flights between Bangkok - Samui from 21 July 2021 onwards and postpone the resumption of other domestic flights until further notice to comply with Notification from Civil Aviation Authority of Thailand (CAAT). Certain flights still operate as usual including Samui-Phuket (roundtrip) and special flights under Samui Plus Programme. More information please visit here.
For more information on our current ticket handling policy and flight schedule, please click here.
All flight operations comply with safety measures set by the Ministry of Public Health and the Civil Aviation Authority of Thailand as follows.
Temporary closure of all passenger lounges including service kiosks at every available airport commencing 13 April 2021.
In-flight complimentary meal and beverage services are temporarily suspended commencing 13 April 2021 and consumption of personal food and drink is not allowed onboard.
All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.
Flight Suspend Notification
To comply with measure policy from Civil Aviation Authority of Thailand, Bangkok Airways flight between Samui and Hong Kong has been suspended from 10 March 2020 onward. The service shall resume on 1 July 2020 tentatively.