
Passenger Service
Refund
Further inquiries for refund, please contact at refund@bangkokair.com.
Office Hours : 08:00 - 17:30 hrs. (GMT +7, Thailand local time)
Currency
We reserve the right to make a refund in the same manner and the same currency used to pay for the Ticket.
By Whom Ticket Refundable
Voluntary refunds will be made only by the carrier which originally issued the Ticket or by its agent if so authorized.
Remarks :
- Refund processing time is approximately 60 days due to flood crisis in Thailand (updated 10 November 2011).
- If you wish to follow up your refund please contact refund@bangkokair.com
- For non-refundable ticket, all taxes and surcharges after applicable fee will be refunded.
For more details please click here

