Animals in Hold

The pet will be housed in an aircraft hold (AVIH) beneath the passenger cabin in a safe and temperature-controlled environment. Please note that;

  • Dogs and cats are the only types of pets accepted.
  • Please notify us a minimum of 24 hours in advance prior to your departure date by contacting our call center.
  • The pets must be at least 8 weeks old; the airline regrets to inform you that pets that are pregnant, injured, ill or with strong odours will not be accepted.
  • The owners are responsible for providing a cage or an appropriate container for their pet(s), with a limit of 1 animal per cage.
  • The owners must accept all risks associated with air travel such as injury,sickness or death of their pets during the journey.
  • For international travel, the owners are responsible for obtaining the appropriate entry permits, including other documents required by the country of destination or transit for their pets.
  • For international travel, the owners are required to have a valid health certificate, proof of current rabies vaccination and export license.
  • We regret to inform you that we cannot accept AVIH for flights to the Maldives.
  • Some aircraftdo not have the appropriate facilities for AVIH service. Please contact one of our offices or our call centre for more details.
  • If accepted, the weight shall not be included in your free baggage allowance and normal excess baggage charge will apply.For domestic flights, THB 80/kg/Sector and for international flights the rate will be subject to a zonal fare.

There will be no AVIH uplifting service as cargo or with passenger on Chiang Rai routes due to the operational reasons.

Aircraft Type Limit Number Dimension Total weight
AT72 2 80 x 45 x 65 20 KG
A319 2 100 x 60 x 75 60 KG
A320 2 100 x 60 x 75 60 KG