Terms & Conditions

By utilizing this web site you agree that you have read and accepted these rules for the usage of the web site. Visitors to this web site assume the total risk and responsibility for their use of the web site. Bangkok Airways Public Company Limited ("PG") makes no representation or warranty about the completeness, reliability or accuracy of information appearing on this web site. All content is provided "as is" without any express or implied warranties, including any warranty of merchantability or fitness for a particular purpose. PG and its affiliates also will not assume responsibility or liability arising out of any error or omission from the use of any information within this web site. PG and its affiliates shall not be liable for any damage or injury caused by the existence or transmission of a computer "virus", "worm", "glitch" or any other type of circumstance, element, occurrence or program that negatively affects or interferes with the ability of a computer system (or one or more components of that system) to function properly, efficiently and/or fully. This includes, without limitation, any error, omission, interruption, defect, deletion or delay in operation or transmission which results from the existence or the claim for damage or injury is based on contract, tort, strict liability or any other legal theory. In no event shall PG or its affiliates be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, arising out of or in any way connected with the use of this web site, including, without limitation, the reservation system, or with the delay or inability to use this web site, or with any information, software, products and services obtained through this web site or otherwise, arising out of the use of this web site, whether based on contract, tort, strict liability or any other legal theory (even if PG or its affiliates have been informed about the potential for such damages). Thai law shall govern these terms and conditions of use of this web site and any dispute arising out of the use this web site shall be subject to the exclusive jurisdiction of the Thai courts.

The material contained on this web site is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this web site, or create any other material using material on this web site, without obtaining the prior written consent of Bangkok Airways Public Company Limited.

Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of Bangkok Airways Public Company Limited.

The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by Bangkok Airways Public Company Limited. or by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this web site must not in any way infringe the intellectual property rights of any person.

External Sites

This web site may contain links to, or frame, web sites of third parties ("external sites"). Bangkok Airways Public Company Limited. is not required to maintain or update the links.

Links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by Bangkok Airways Public Company Limited. of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on this web site.

Bangkok Airways Public Company Limited. makes no warranties and accepts no liability in relation to material contained on external sites.

Use of the Booking Online

The Booking is solely to assist you in determining the availability of travel-related goods and services and to make legitimate reservations or purchases for yourself and those traveling with you. Abuse of the facility may result in, amongst other things, your being denied access to it.

Other terms and conditions will apply to your reservation and purchase of travel-related goods and services. You will abide by the applicable terms or conditions of purchase, including payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares, products, or services. You are solely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the Booking Facility.

You will use the Booking Online make only legitimate reservations.

Booking Rules

  1. For reservations made 4 hours prior to departure time, we require immediate payment upon booking confirmation. Please note that only standard meal will be provided.
  2. You may make reservations for up to 9 passengers per each booking.
  3. Child (2 to below 12 years at the time of travel) must travel with an adult in the same reservation.
  4. Infant (under 2 years at the time of travel) occupying individual seat is allowed. Reservation could be made in the name of child and paid at child fare if applicable.
  1. Reservations are subject to the applicable fare conditions and the seat vacancies in that fare group.
  2. Fare is exclusive of all airport and passenger taxes which must be paid by each passenger.
  3. Some airports have passenger service charges which will be paid by each passenger at the airport.
  1. To facilitate the payment, we provide the pay later option which is subject to the fare rules & conditions and time of reservation.
  2. All fares and taxes on website will be quoted in the currency of country where the journey commences and will be charged in Thai Baht (THB) currency.
  3. Credit cards issued by Visa and MasterCard is accepted for the booking made through website. (Credit card holder must be part of traveling party.)
  1. An electronic ticket (e-ticket) wil be issued for your flight. You only need to present the credit card used for payment upon check in as ticket collection is not required.
  2. A ticket(s) can be collected at Bangkok Airway ticket office where your journey commences at least 4 hours (recommended) before departure.
  3. If credit card cannot be presented, a new ticket must be issued at Bangkok Airways ticket counter. The fare may be changed and the amount originally paid for the booking will be refunded to your credit card account used.

Travel Requirements

You may require a visa for travel to some destinations. It is your responsibility to obtain the visa. You must have a valid passport for the duration of your trip and the expiry date must be acceptable in all countries you enter. More information on passport and visa requirements is available at the embassy of the country or countries you will be traveling to.

No Unlawful or Prohibited Use

You will not use this Web Site for any purpose that is unlawful or prohibited by these Conditions of Use. You will not use the Booking Online to make any speculative, false or fraudulent reservation.

You must not: (a) resell the service of the Booking Online; or (b) use the Booking Online for any activity which breaches any law; or (c) use the Booking Online in a way which interferes with its availability for other users; or (d) use other means to transact or obtain information if you are unable to use the Booking Online.

Age and Responsibility

You represent that you are of legal age to use the Booking in accordance with these Conditions of Use and to create binding legal obligations for any liability you may incur as a result of the use of this Web Site. You are financially responsible for all uses of this Web Site by yourself and those using your login information. You will supervise all usage of the Booking under your name or account. You warrant that all information supplied by you and authorized users in using the Booking are true and accurate.

Cancellation or Suspension of Service

PG may cancel or suspend your use of the Booking Online at any time without notice if PG suspects that the Booking is being used, or may be used:

(a) By persons that have not been authorized by you; or (b) in breach of these Conditions of Use; or (c) in a manner that may cause loss to you or PG. PG may, at any time and at its sole discretion and without cause or notice, terminate or restrict your access to the Booking Online or refuse to give effect to any reservation you request through the Booking Facility without giving any reason or notice to you.


When you book flights a secure server is used. Secure Server Layer (SSL) encrypts the information you send through this web site. Bangkok Airways Public Company Limited. makes no warranty in respect of the strength or effectiveness of that encryption and Bangkok Airways Public Company Limited. is not responsible for events arising from unauthorized access of the information you provide.