12.1 If we make arrangements for you with any third party to provide any services other than carriage by air, or if we issue a Ticket or voucher relating to transportation or services (other than carriage by air) provided by a third party, such as hotel reservations or car rental, in doing so, we act only as your agent. The terms and conditions of the third party service provider will apply.

12.2 If we are also providing other modes of transportation to you (e.g. by land or sea), other conditions may apply to such service. Such conditions will be provided upon your request.