Passenger Service

Payment Restrictions

In an attempt to minimize credit card frauds, Bangkok Airways employs a third party credit card fraud prevention system to audit all purchased transactions. We highly recommend that the cardholder is one of the travelers on the itinerary.

At the airport during your check-in formality, Bangkok Airways may perform a random check on card used for online payment. Failure to present the card or proof of payment, passengers may be required to make a new payment for your entire journey. Passenger will be denied on board if found traveling with fraudulent card.